tk10b Terms and Conditions

The following terms used in these conditions have specific meanings:

• "Platform" means the tk10b website, mobile application, and all related digital services.
• "User" or "Player" means any person registered on the platform.
• "Account" means a user's personal registration on the platform.
• "Bonus" means any promotional offer provided by tk10b.
• "Wallet" means the digital balance linked to an account.

tk10b is a secure and reliable online gaming platform that operates with SSL encryption and follows a fair play policy.

The following eligibility requirements must be met to use the tk10b platform:

• You must be at least 21 years old. This platform is for users aged 21 and above only.
• You must not be a resident of any country or region where online gaming is completely prohibited.
• You must open an account in your own name and for your own use — operating an account on behalf of someone else is prohibited.
• You may hold only one account. If multiple accounts belonging to the same person are found, all of them will be closed.
• All information provided when creating an account must be true, complete, and accurate.

tk10b may request necessary documents at any time for identity verification. Deposits and withdrawals may be temporarily suspended until verification is complete.

3.1 Protection of Login Details

It is your own responsibility to keep your username and password confidential. You are personally responsible for any activity carried out from your account. If you lose your password or notice suspicious activity, notify the tk10b support team immediately.

3.2 Account Transfer Prohibited

Transferring your account, balance, or bonus to any third party is strictly prohibited. Selling, renting, or allowing others to use your account is not permitted.

3.3 Fraud and Cheating

Any fraudulent activity against the platform or other players — such as using software, collecting bonuses through multiple accounts, or manipulation — is strictly prohibited. If such activity is proven, tk10b reserves the right to cancel the account and forfeit any deposited funds.

All games available on the tk10b platform — slots, casino, fishing, sports betting — are operated under a fair play policy. The following rules always apply to gameplay:

• Game outcomes are determined by a technically neutral process.
• The use of external software or methods to alter game outcomes is strictly prohibited.
• If a game is interrupted mid-session due to network disconnection or a technical error, the outcome will be determined based on data saved on the server.
• If any irregularity occurs in the operation of a game, tk10b's decision will be considered final.
• In the case of sports betting, any bet placed after the betting deadline has passed will not be accepted.

tk10b's VIP program has four tiers. Regular players can move up to higher tiers based on their activity. Weekly cashback is provided at each tier:

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.5% weekly cashback.
• Gold — up to 0.8% weekly cashback.
• Platinum — up to 1.0% weekly cashback.

All decisions regarding the granting, modification, or cancellation of VIP benefits will be made at the sole discretion of tk10b. Cashback amounts may generally be subject to separate wagering requirements — see the relevant promotion page for details.

tk10b endeavours to provide uninterrupted service through its platform. However, the platform will not bear any liability in the following cases:

• If a game or bet is disrupted due to internet disconnection or a technical problem with your device.
• If loss occurs due to an unexpected technical error or a fault on the part of a third-party game provider.
• In the event of loss caused by your login credentials falling into someone else's hands.
• In the case of a bet or transaction made by a user in error.

To the maximum extent permitted by law, tk10b's total liability in any single incident is limited to the actual balance held in the relevant user's account at that time.

tk10b uses SSL encryption to keep your personal and financial information secure. We never sell your information to third parties.

Full details on the collection, storage, and use of data can be found on our Privacy Policy page. There may be circumstances where sharing information is required due to regulatory requests or legal obligations.

13.1 Closure at User's Request

You may request to close your account at any time. To do so, contact us via 24/7 live chat or at [email protected]. Please withdraw any available balance before closing your account.

13.2 Closure Initiated by tk10b

If there is evidence of a breach of terms and conditions, suspicious activity, or fraud, tk10b reserves the right to temporarily or permanently close the account without prior notice.

13.3 Inactive Accounts

If there is no login or transaction for an extended period (generally 12 months), the account may be marked as inactive. The applicable fees and conditions for inactive accounts will be communicated separately.

If you have a complaint or dispute, please contact our support team first — we will try to resolve it promptly. Describe your issue in detail via live chat or at [email protected].

If a resolution cannot be reached through the support team, a formal complaint may be submitted to the tk10b management authority. tk10b's server logs and data will be considered authoritative evidence in resolving all disputes.

• If any clause of these terms and conditions is found to be invalid or unlawful, the remaining clauses will remain in effect.
• The Bengali version of these terms and conditions is the authoritative version.
• These terms and conditions may be replaced by the most recently published version.
• No employee of tk10b may verbally make any promise outside of these terms and conditions.